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  1. Support

    Directory Problem

    Many Thanks to DiscoDave for helping with identifying some issues. Issue with updating genres Some radios not displaying correctly. Duplicate radio stations. We are working on these at the moment. Will post more when its sorted.
  2. Support

    Major streaming problem

    We recommend that a wired (non wireless) connection is used for streaming radio too :) : http://forum.internet-radio.org.uk/faq/16-broadcast-over-wifi-connection.html
  3. Support

    Disconnect source when no listeners are connected

    The setting you refer to disconnects listeners when there is no source but what i think AHR is getting at is that they want the source to disconnect when there are no listeners (other way round). :)
  4. Support

    Major streaming problem

    always a but :rofl: hehe This hiccuping or stuttering of the stream is what happens when your upstream bandwidth capacity is slightly too low to handle what you are streaming. You can check this out with Speedtest.net - The Global Broadband Speed Test you need to measure you upstream capcity...
  5. Support

    Disconnect source when no listeners are connected

    Hi AHR, Thanks for your question. I am not aware of any way this can be done. Internet Radio doesn't have this sort of functionality through any of the server types (icecast or shoutcast). If you are worried about your bandwidth usage you could lower the bitrate you stream at.
  6. Support

    Major streaming problem

    Good idea rollinradio, well worth checking out. It is possible that the connection is down for too long and the encoder gives up retrying because of too many errors. This is why it is recommended the reconnect seconds value should be tried with a higher value like maybe 60 seconds. This will...
  7. Support

    Internet radio equipment

    Thanks for helping out rollinradio :) You are spot on in your response 8)
  8. Support

    Bitrate change

    Bitrate updated to 96kbps.
  9. Support

    can anyone help

    Excellent :) Best of luck with the website 8)
  10. Support

    Major streaming problem

    This sounds like an issue with the encoder if it doesn't auto-reconnect. We understand the problem and it should be possible to auto-reconnect when there might be some issue with the internet connection to the server. Is the auto-reconnect box ticked and does it have a positive value for the...
  11. Support

    New User - Server is always down

    Bongo35: Apologies for not getting back to you sooner. Please email us at 'contact@internet-radio.org.uk' with the settings you use (including password) so we can check everything is in order and do a test stream from here.
  12. Support

    New User - Server is always down

    Thanks for helping out rollinradio :) You can use either the hostname or IP to connect. But bear in mind we run multiple machines and users are spread out over these so your details may differ. Refer to your welcome email for the hostname. You should use the 'Deactivate Source' option in the...
  13. Support

    question

    Thanks Dave. RetroFM : see this thread for more details / feedback : http://forum.internet-radio.org.uk/support/128-directory-problem.html
  14. Support

    sorry support

    Hi RetroFM. Sure no problem. We have restored the directory. :)
  15. Support

    Directory Problem

    Ahh yes you are right Dave. Thanks for bringing this to our attention. We will get this sorted. In the meantime we have manually changed your genres.
  16. Support

    Is the server down? 3.40pm

    Hi Storm, Sorry for the delay. We are not aware of any issues at that time. I can see your server is working at the moment. Did you have to do anything in particular to get back online ?
  17. Support

    My Mac User Dj's Need An Encoder

    Nicecast is a great piece of software that we recommend for Mac users. Im not aware of any free mac shoutcast encoders.
  18. Support

    Major streaming problem

    Hi Scorpio. We have checked our event logs and the server has remained up. The last time it went down was 2 weeks ago when the reboot occured. Its strange that it doesn't reconnect. What encoder are you using ? Also could you tell us what time this happened so we can go back into more detail in...
  19. Support

    can anyone help

    Can you put the code up and send us a link so we can view the source ?
  20. Support

    Internet Radio Directories

    Sure, i just thought the same thing. Let us know what info you would like entered and we will have a try from here. :)
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