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No problem. You're welcome.

Hi davesairchecks, You have your /stream mount points AutoDJ settings set to not be a public server. Also under 'Server Overrides' you have the public server setting set to "Never". So just change these settings in your control panel and give the server a full stop and restart for the new...

Hi 131WebRadio, We suggest just fully stopping and then restarting the server. It's likely this is needed for your upgrades new configuration to take full effect. We would do this for you ourselves but you currently have listeners connected that we do not wish to disrupt. In regards to the...

Okay fair enough, probably for the best in that case!

Hi gulbis37, We cannot seem to find any information on what these user agents are nor are we familiar with them. But you can always ban them from within the admin area of your control panel if you see them again and they are connected for unusual lengths of time. This doesn't necessarily mean...

Hi Chris, Okay great. We have deleted the old us2 account and renamed the us5 account to "wtsq881" for you.

Great! You're welcome.

Hi Bulldogsrock, Bandwidth? Do you mean bitrate? As you use the AutoDJ feature on your account then you will need to change this under your /stream mount points AutoDJ settings. Under this section you will see a slider to adjust the stream bitrate. Make sure that you also fully stop and then...

Hi Chris, Yes the server will automatically keep shutting itself down to prevent any further over usage. So you would need to look at either upgrading your plan in order to keep streaming or just switch the server off until the monthly allowance is next reset on the 1st July if you do not wish...

You're welcome. You may find this following guide helpful for using the Widgets: https://www.internet-radio.com/community/threads/widgets-in-centova-cast-v3.15049/

Hi vienas, Yes that is the whole point of the Widgets, to embed them into your own custom websites ;)

This shouldn't have locked you out! You should still be able to login with your normal account administrator details (account username & admin password) as this is separate from the DJ accounts system. But if you need to reset your accounts password, you can do so at the bottom of this page...

Hi E.B Smith, Which of your two accounts is this happening with please? If you could give us the username that would be great so that we can take a look. Also which playlists in particular are you referring to please? You shouldn't be manually disabling the general rotation playlist (you...

Good stuff. Glad this is fixed now :)

Your Shoutcast status page still shows the url of chrisjonesmedia.com as can be seen here: http://us2.internet-radio.com:8160/index.html?sid=1 It seems your authhash settings still need to be updated.

Hi Chris, We can see this has been updated fine in the control panel but it looks as though you will need to also update this in your Shoutcast Authhash settings. You will need to log via the 'Admin' area of your control panel and then make the necessary changes to your Authhash...

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You're welcome. We recommend contacting SoundExchange themselves for advice on this as we are not sure to be honest? https://www.soundexchange.com/contact/

Hi Edward, Yes for the UK it is the PPL/PRS. For the US it is SoundExchange that you need to contact https://www.soundexchange.com/ Hope that helps.

Hi rocklouisiana, We listed your station for you yesterday. We pull your stations genre information directly from your Shoutcast servers status pages metadata.