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  1. Support

    Game Servers: SA-MP 0.3

    It sounds like they are streaming your station into an online gaming service? 'SA-MP 0.3' is an online San Andreas multi player mod for the Grand Theft Auto game. So we would say they are legitimate listeners for the most part, but in such a case we can only really recommend geo-blocking these...
  2. Support

    Annoying Spam!

    Thanks, moderating the new member registrations seems to be working well for now.
  3. Support

    Annoying Spam!

    Hi Sonic, Yes it has been a bit frustrating the last few days with all this Chinese spam and we are doing our best to keep on top of it. It will most likely stop anyway but we cannot really disable new memberships. We are looking at instead putting all new member registrations into moderation...
  4. Support

    Cluster host connection failure for us5: Connection timed out

    Hi Chill & Hip Hop, Yes apologies for any inconvenience caused by this, there was some connectivity issues at the Newark data centre which hosts our us2 and us5 servers causing about 30 minutes of downtime. As of 6 hours ago they have said the issue is now fully resolved but they will continue...
  5. Support

    Help

    Hi Philip, Thank you for your interest in our "Reseller" plan. In order to set up a reseller account with us we require a minimum monthly subscription of 1000GB of bandwidth per month ($45 per month). With the reseller account you can then create and manage all of your server accounts from...
  6. Support

    Manage dj

    Okay we see. You will find the following guide helpful with this: https://www.internet-radio.com/community/threads/setting-up-the-autodj-and-file-manager-in-centova-cast-v3.15032/ If you need any further assistance at all then please drop us an email and we will help guide you through it some more.
  7. Support

    Manage dj

    Hi Philip, Do you mean the lyrics to the tracks? If so, then this is not possible we are afraid.
  8. Support

    LOGIN

    Hi punchlineafrica, We have responded to your email.
  9. Support

    Introduce Yourself

    Welcome James Blond. :)
  10. Support

    Do you have a plan to drop it? If so, how do I do it?

    Please can you explain some more as to what you mean by this? We are a bit confused?
  11. Support

    Introduce Yourself

    Welcome Daniel / Superstition Radio :)
  12. Support

    How Do I Change Next Track In Live Session

    Hi Richie Tee, What encoder software are you using to stream live?
  13. Support

    Auto DJ keeps butting in on live shows and live stream sounds like a fast casette tape

    Yes the free trial only provides 5 listeners as it is just for testing purposes. You can sign up the monthly £18 (500GB) plan straight away if you want or just upgrade the free trial account at anytime to that plan when you have finished testing the services.
  14. Support

    Auto DJ keeps butting in on live shows and live stream sounds like a fast casette tape

    Some live encoder software still requires you to use the v1 protocol for v2 servers. So don't worry, you are not the first person that has been confused by this. We hope that you are able to resolve this one way or another anyway. And as we said previously, if you are ever looking for a new...
  15. Support

    Auto DJ keeps butting in on live shows and live stream sounds like a fast casette tape

    No problem at all, you're welcome. Oh right! Are you 100% sure you are still running v1 as it is not at all possible for the AutoDJ stream to be active when a live stream is running. You have to manually disconnect the AutoDJ source in order to even be able to connect a live source in v1. From...
  16. Support

    web player confusion (upgraded account)

    You're welcome. It previously previewed the Flash player instead. But if you do not have Flash installed on your PC or enabled for your web browser then this would not have displayed correctly. It worked for me personally but I switched it over to the HTML5 player instead for you as you...
  17. Support

    Auto DJ keeps butting in on live shows and live stream sounds like a fast casette tape

    Hi Rebecca, Welcome to the forums. :) Yes your hosting company is right in that this is probably a buffering issue to be honest. Your AutoDJ stream is likely cutting in because your live source is occasionally dropping its connection to their server. This is supposed to happen as the AutoDJ...
  18. Support

    web player confusion (upgraded account)

    Hi Dooly, The player widget code has two parts that you need to use. The second part of the code that you place at the bottom of your web page just before your </body> tag just provides the players functionality. It is the first part of the code which points to your user account ("target")...
  19. Support

    Top 20 Radio Stations - June 2018

    Here is our top 20 list of popular radio stations for June 2018: 1. Box UK Radio danceradiouk 2. Majestic Jukebox Radio #HIGH QUALITY SOUND 3. Dance UK Radio danceradiouk 4. 5. MEGATON CAFE RADIO 6. Dance Attack FM - The best EDM 7. Ambient Radio .org - Deeply Beautiful Chillout...
  20. Support

    Station is listed as Private

    We cannot assist you with the Radionomy player issue unfortunately. You'll need to contact them for support with their player. It still looks as though you have not set up your Shoutcast authhash settings. Please see the following guide on how to do this...
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