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  1. Support

    Server down , no communication from support for 12 hours

    Hi Harynda, we shall take a look at your account for you and get back to you as soon as possible.
  2. Support

    Server down

    Hi Harynda, we shall take a look at your account for you and get back to you as soon as possible.
  3. Support

    Server down

    Hi undergroundfm, We just started your server for you and it is working fine: http://uk1.internet-radio.com:8118/index.html?sid=1 That server message means that the server was unable to start as you had exceeded your maximum AutoDJ storage quota amount. So we presume that you have since...
  4. Support

    station keep cutting out

    Hi ukvibes, You have set the AutoDJ to be on under your /stream mount points settings, but you actually have the feature disabled under your main 'AutoDJ settings. We suggest setting the 'Use AutoDJ' to "No" under your /stream mount points settings and then giving the server a full restart.
  5. Support

    Our Server Stream Keeps Dropping Out

    Our server logs show that you were trying to broadcast at 384kbps. You would have also received automatic email notifications about this from the server.
  6. Support

    Adding a Radio Station to stream 93i Roberts Radio Advice Please?

    Hi Rebecca, Thanks for the information and update. That's good to hear. :)
  7. Support

    auto dj interrupting schedule

    Hi E.B.Smith, What is your accounts username please? And which playlist and track that is interrupting are you referring to please?
  8. Support

    Our Server Stream Keeps Dropping Out

    Hi The Wolf Online, Yes we can see from our server logs that you were trying to stream at a bitrate of 384kbps when your limit is a maximum of 320kbps. This is why your server kept stopping itself.
  9. Support

    Absolute radio stations not found on ocean internet radio since 5/12/17

    That's great, pleased to hear that. :)
  10. Support

    Absolute radio stations not found on ocean internet radio since 5/12/17

    We hope that you are able to resolve the issue.
  11. Support

    Absolute radio stations not found on ocean internet radio since 5/12/17

    Hi Ian, Welcome to the forums. We have no idea unfortunately? As far as we can tell the Absolute radio station streams have not changed in anyway.
  12. Support

    Adding a Radio Station to stream 93i Roberts Radio Advice Please?

    No problem. Sorry that we cannot be much more of assistance with it. Please keep us updated on how to get on.
  13. Support

    Adding a Radio Station to stream 93i Roberts Radio Advice Please?

    Hi Rebecca, We personally do not have any experience with the Roberts Radio unfortunately. So we are not sure to be honest? Have you tried contacting the Roberts Radio support team? https://www.robertsradio.com/uk/customer-support/contact-us Is there anyway of entering your streaming servers...
  14. Support

    Absolute Beginner ..please help?

    Hi Chas, Welcome to the forums and thanks for your interest in our services. We have a beginners guide here in our forums which will provide you with all the information on how to get started with this...
  15. Support

    What happened to Kinetic radio !!!!!!

    Hi Nick, Unfortunately Kinetic Radio have stopped streaming at present. We do not know why? But hopefully they will return again in the near future.
  16. Support

    E-mail i got from you

    Hi Nightrider, Yes we get a lot of emails from forum members where they reply to the new post notification email (sent from our email address) instead of actually replying in the forum thread itself. It is of no use these emails being sent to us as we do not run the stations personally...
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