Search results

Hi Rich, As you have Icecast servers then you should be connecting any live sources on the same /live mount point. The player and media player links on your startpage point to your /live mount. If a live source is not connected then this falls back to your default /stream mount point which is...

Your Shoutcast Authhash settings seem to still point to your old web address as can be seen here: http://uk6.internet-radio.com:8175/index.html?sid=1

No problem at all.

If you want another station we recommend a separate account for this rather than adding an additional mount point on your current server if you want both to be displayed in the directories at the same time. Also you can only run the one instance of the AutoDJ, so any independent mount points...

Yes both.

Here is our top 20 list of popular radio stations for August 2018: 1. Smooth Jazz Global HD 2. Box UK Radio danceradiouk 3. Majestic Jukebox Radio #HIGH QUALITY SOUND 4. Dance UK Radio danceradiouk 5. 6. Dance Attack FM - The best EDM 7. Ambient Radio .org - Deeply Beautiful...

Oh right okay. We are pleased to hear that you realised what the issue was. The player on your start page by default points to your /live mount as you stream live on Icecast. So if you rename this mount then the player would not work correctly.

Any server plan upgrades are set up instantly. We can see that you are subscribed to our 1000GB bandwidth plan with 4GB of AutoDJ storage and your accounts settings already reflect this.

Great! You're welcome :)

Hi DJ Sparks, No the account would not get terminated. But you would generally need to either upgrade your plan to continue streaming for the remainder of the month or instead just switch the server off until your monthly bandwidth allowance next gets reset on the 1st of each month. If you...

Hi ChillandHipHop, We have taken a look at the listener reports for both of your stations and we cannot see any duplications? If you are ever seeing the same exact listener numbers on both servers at the same time then that is just purely by coincidence. You have two separate server accounts...

Hi Chris, Sorry for the delay, we have only just seen this forum post. In future for more urgent support matters please can you email us directly as we will see it a lot quicker. Cheers. We have taken a look at your account and it seems to be streaming fine at the moment...

Here you go: http://us5.internet-radio.com:8049/stream

Here is our top 20 list of popular radio stations for July 2018: 1. Box UK Radio danceradiouk 2. Smooth Jazz Global HD 3. Majestic Jukebox Radio #HIGH QUALITY SOUND 4. Dance UK Radio danceradiouk 5. 1FM - 60s/70s/80s/90s/00s! 6. Dance Attack FM - The best EDM 7. Blues Radio 8...

Again, we are really sorry for all the disruption caused by this. All servers were rebooted at 9am (UK time). We didn't do anything at 7am though? Unfortunately we ran into some further issues with our uk1 & uk3 servers after the reboot which is why this took a lot longer for some accounts to...

Hi Chill & Hip Hop, The pages are not being duplicated. This is related to a communication issue between the control panel and Shoutcast following yesterdays control panel maintenance which is why we are currently rebooting all of our servers at this moment to correct this issue.

Hi Pete, We can appreciate your frustration and sorry that this has interfered with your breakfast show. Whenever we do such reboots / maintenance we always pick times that we identify as being when the website is usually at its quietest and less people are generally tuning in. We do have...

Hi Radio Free Brooklyn, We apologise for the inconvenience of this. We are taking a look at your account at present to see why your stats are not loading correctly. We had the same issue ourselves when we tried to view them with a "Bad Gateway" error. We have been experiencing some...

No problem.