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Of course, we can fully appreciate your frustration with this and we can only apologise again for the inconvenience and for the delay in our response.

Hi Chris, You would have to update the meta-data manually within AltaCast Standalone if you are using a line out signal. But if you are looking for some automation software that is like DirEttore, then we recommend looking into Sam Broadcaster which offers the same features but it can also...

Hi Soul Central Radio, Firstly, huge apologies for the inconvenience this has caused you and for the delay in our response whilst we looked into this matter. To explain what happened here, our UK3 server ran out of memory after our backups initiated yesterday and because the server didn't...

Hi everyone, Firstly, huge apologies for the inconvenience this has caused you all and for the delay in our response whilst we looked into this matter. To explain what happened here, our UK3 server ran out of memory after our backups initiated yesterday and because the server didn't actually...

Here is our top 20 list of popular radio stations for August 2017: 1. PulseEDM Dance Music Radio 2. Classic Rock Florida SHE RADIO HD 3. Magic 80s Florida 4. Smooth Jazz Tampa 5. Ambient Radio .org - Deeply Beautiful Chillout Music - A Heavenly World of Sound 6. Easy Hits Florida...

No problem, you're very welcome. Have a great weekend. :)

Hi Sama3nifm, Firstly you need to calm down! We do not appreciate that kind of language and attitude here in the forums. From looking at your settings you have your current playlist set to playback in a "sequential order". And if you look at your playlist folder you have added the same track...

Hi DJ Bounce, For some reason you had 2 instances of the server running, so we have killed them both and started it again and the AutoDJ is playing fine now! We fixed the issue with the red x box appearing over the right top icons as well. This was due to all the genres that you had added...

Thanks Mark. Ok well yes from looking at our billing records it is showing that in July and August of 2016 you purchased two lots of 10GB. You set the account up on the 25/07/2016 and from looking at your control panels reports we can see that you have only used 6.59GB since then. So something...

Yes a stream url would load perfectly fine in Winamp/WMP. We cannot say really for Sam though as we have not used it all that much to be honest. Have you tried asking around on the Sam Broadcaster forums? http://support.spacialaudio.com/forums/viewforum.php?f=20

Great, pleased to hear that. :)

Hi Mark, What is your accounts username please? We shall take a look into this for you. Please be aware that the bandwidth balances are not updated in real-time, they are only updated once a day in the morning (UK time). So this may be why you have seen a sudden drop in your bandwidth...

Hi Midlands Metalheads Radio, We are not sure to be honest, it's not something that we have ever tried ourselves. Have you spoke to the Spacial support team to see if this is doable with their software? We cannot see this being possible with Virtual DJ though!

Hi gulbis37, Ok so when you enter your websites url just make sure you put either http:// or https:// at the start of the url. If this is still giving you error messages then we can only suggest contacting shoutcast.com themselves for some help with this.

Hi Stix, Unfortunately you will find that almost all internet radio stations are broadcasted unencrypted and are not sent over https. We are not aware of any service providers that provide internet radio streams using a secure https connection. Your stations start page in our directories...

Here is our top 20 list of popular radio stations for July 2017: 1. PulseEDM Dance Music Radio 2. Classic Rock Florida SHE RADIO HD 3. Magic 80s Florida 4. Smooth Jazz CD101.9 New York 5. Ambient Radio .org - Deeply Beautiful Chillout Music - A Heavenly World of Sound 6. Smooth Jazz...

Shoutcast v1 and Shoutcast v2 have now also both been updated to their latest versions. So the next time that any of our Shoutcast users restart their servers it will automatically update to the new versions.

No problem at all, you're welcome :) Yes, we think having a dedicated PC just for the encoding side of this would be a good idea, but it is not essential. Any basic PC/Laptop will do, it does not need to be of a top spec!

No problem at all. :) I personally have the Focusrite 6i6 and they are great soundcards. Yes you could of course do this all from just the one computer, but if you have another old PC/Laptop spare then this would be good just to handle the encoding side of things to send the audio to the server.

No problem at all. Yeah go for it, but just make sure that you have full permission first before you play the tracks from these artists.