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We have just been updated by the engineers that the server has a further fault :

Were on it. Unfortunately we dont have 24/7 support and were still in the process of organising round the clock server monitoring with notifications.

Were on it. Unfortunately we dont have 24/7 support and were still in the process of organising round the clock server monitoring with notifications.

Thanks for the info DJ H. Im sure this will be useful for some clients :nerd:

According to the network engineers the network card was damaged while the server was being moved to the new data centre. It appeared to work initially but then failed an hour or so later. The second failure wasn't realised until the day after because everything appeared to working after support...

At last we are back online 8) We are working on creditting some free bandwidth to those affected.

Scorpio: We agree but unfortunately its not us replacing the card but the data centres. Engineers. Anyway the server is back online at last and we are working on crediting all those accounts affected by the issue.

New hardware is being swapped in at the moment. Shouldn't be too long now. Apologies once again.

The latest report appears to point at the network card breaking last night. Unfortunately this happened just after we thought everything was fine and hence why we only noticed this morning that it was down. We will of course be ensuring this doesn't happen again in the future. We were...

We have just had a report that the Network Card in the machine died and is currently being replaced.

We have been on at the network engineers this morning and are trying to get this sorted ASAP. Unfortunately when we left yesterday everything seemed to be working again and this morning we realise its gone down again. Apologies for this and we will get it back asap!

Apologies again for this issue. We understand how annoyed you all are. We have been desperately trying to sort this issue out but are unfortunately at the whims of the engineers who moved the data centre and their lack of a speedy response to our queries. We understand if this is not good enough...

We use VLC to listen to Internet Radio. Our machines are Mac / Linux (not Windows).

Hi firefly Could you explain what you mean ? We are slightly confused.

Apologies for the extended time frame on this. We have updated the thread here with some more info : http://forum.internet-radio.org.uk/news/322-data-center-move-nov-2009-a.html

Apologies for the extended issue on the move. This data centre move is essential for us to maintain the best possible connectivity for your radio servers. We have had a few issues with the data centre that hosts cp.internet-radio.org.uk. We requested that the server be moved to a more resilient...

Your logical answer is correct. If you were to have a 32 kbps stream you should make sure all the tracks you upload should be reencoded to 32 kbps before you upload. If you had a mismash of bitrates this would cause problems for the listeners as most players (apart from VLC) dont work when the...

Thanks for your feedback. We will consider this for the next upgrade :nerd:

We are moving the data centre of the server cp.internet-radio.org.uk : Starting: November, 12th 2009 / 10PM Ending: November, 13th 2009 / 7AM The server will be offline for a maximum of 3 hours. This will improve connectivity.

Apologies, we have now added the 32 kbps option to the sign up form.