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  1. Support

    Windows Media embedded player

    Hi Jamie Check that your Intro file is exactly the same bitrate / samplerate / channels as your radio stream. I think you will find that they differ in some way and this what is causing the problem. This is caused by most media players being unable to handle a change during the broadcast (i.e...
  2. Support

    SAM & Icecast

    Excellent. Glad you got it working :) Best of luck with your radio 8)
  3. Support

    Question about of live broadcast of technical content

    Hi egostar Sounds fine. This should be pretty simple to do. Get a server and have a play.
  4. Support

    PAYG Bandwidth

    Hi srdrockradioshow. None of our radio servers include any sort of license fees. The best way for you to work out the actual cost (bearing in mind the listener count fluctuates and people have a tendancy to over estimate their listener numbers) is to sign up for a pay as you go server and have...
  5. Support

    hey

    Hey Cearul. Sure no problem :) Please send us an email with your request accompanied by the passwords (for security reasons). :)
  6. Support

    Radio Station Promotion

    Thanks for pointing this out. Link now fixed : http://forum.internet-radio.org.uk/guides/44-internet-radio-directories.html
  7. Support

    Virtual Dj for mac

    Excellent. Best of luck with your radio 8)
  8. Support

    cp.internet-radio.org.uk

    Hi PlayFM Unfortunately there was some emergency work required on a router that was causing some previous packet loss. This seems to have now been resolved. Apologies once again :(
  9. Support

    Questions about playing music.

    Hi KillPhilVol1. If you have permission from the artists then there shouldn't be any problem. You should be ok with revenue generation too but it might be worth getting some more info to be sure. Perhaps some of our other users could enlighten us on this ?
  10. Support

    Virtual Dj for mac

    Hi SweetVibes. What are you entering as your hostname ?
  11. Support

    Keeps disconnecting

    Yep :nerd:
  12. Support

    Keeps disconnecting

    Hi Adelaide Radio. We have checked your control panel settings are you appear to be trying to relay your server from an icecast server that doesnt exist. Inside the 'Master Relaying' and 'Mountpoint Relaying' area of the control panel configuration you need to remove all these settings. Hi...
  13. Support

    auto dj

    Hi trophydj You can resubscribe from the control panel overview page where you subscribe from originally. All your Auto DJ files will still be there too.
  14. Support

    Bots Connecting & people stealing Music instead of listening to it

    Its hard to identify if an IP is a bot or a real person. Some bots are listed on websites so googling them might give you some more info.
  15. Support

    Winamp

    We have a directory here : Internet Radio Stations
  16. Support

    Data Center Move Nov 2009

    Hi Bogget. I think your recent issue is unrelated to the data centre move. Your server seems fine. Please send us an email if you notice anything odd in the future.
  17. Support

    New Server Monitoring Implemented

    We totally agree and will be taking further action to improve monitoring where possible. We would like to thank everyone for their patience and understanding. 8)
  18. Support

    New Server Monitoring Implemented

    In light of our recent server disaster we have implemented a new server monitoring system. All our server are now being monitored remotely every 5 minutes. If an issue is detected a notification is immediately sent to our support staff who we now have on call out of office hours to respond to...
  19. Support

    Data Center Move Nov 2009

    Finally cp.internet-radio.org.uk is back online. The hard disks have been swapped out into a completely new machine. The new machine is much faster than the old one which will give your control panels faster loading times. The new server is also in a much improved data centre which will improve...
  20. Support

    Data Center Move Nov 2009

    Further Update from the engineers :
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