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Hi Adam. This is not how the fallback file works. We have created an FAQ explaining the function of the fallback file here : http://forum.internet-radio.org.uk/faq/540-how-does-fallback-backup-file-work.html

The fallback (or backup) file is played to the listeners if they are connected to your stream and then the source drops the connection. This only happens if the listener is already connected to the stream and then the radio source (you) disconnects. If there is no source connected and then a...

We do not provide licenses. If you plan on playing copyrighted material then it is up to you to organise the relevant licenses. See this thread : http://forum.internet-radio.org.uk/faq/10-do-i-need-license.html

poplie: We recommend contacting Spacial Audio (the creators of SAM Broadcaster) to see what is being done about a Windows 7 update.

We are sorry to hear of you issues. Could you give us the exact times / dates of the issues to we can check out the logs and latency around that time. We do offer support by email too. You can always email us at contact@internet-radio.org.uk if you would prefer. There is a link 'Contact Us'...

This guide outlines how to use the MTR tool to analyse network issues that can cause problems like radio buffering. This tool is useful for identifying where a problem may be. The output of MTR should be submitted to us so we can get a better idea of whats causing buffering problems. What is...

Hi Paul. Could you email us your username to contact@internet-radio.org.uk so we can investigate this for you further.

Hi oysterproject. Have you checked you are running the latest version of flash ? Another thing you could do is investigate other flash players. There are many out there you could use.

This is a good idea for users to suggest alternative software. Perhaps some of our users would like to write a mini-guide on how to use it with their server. Other software that comes to mind is Edcast : http://www.oddsock.org/tools/edcast/ It contains a standalone and winamp version and...

You are probably best to contact the authority yourself. We are UK based and have no idea to be honest. We just did a quick Google on the subject and sent you an excerpt from the first result.

Just to clarify as far as I know we automatically subscribe users to any threads they participate in. A weekly email is sent out informing of updates.

Hi Cashpot. We are glad you seem to be getting on better. You have used very little of your credit so there is no need for you to 'top up' yet. You will receive an email from us when your balance is getting low. Best of luck with your radio.

Hi Hot100Radio According to this article : Michael Geist - Internet Radio May Stream North to Canada So it looks like you don't need a license.

Hi Cashpot. How is the radio performing now ? If you still have some issues we can move you to a different data centre. Let us know if you need this and we can organise it.

Yes we noticed this too. As Dave said it seem to last around 30 minutes. This was an unexpected network outage. Many apologies for the issue.

Hi Cashpot Im afraid it must be you ;) We just logged in fine with the username admin and the password as given in your welcome email. Have another go.

Hi Cashpot This sort of thing is done from within the encoder. The 'now playing' field is manipulated by the encoder and changed regularly to include extra info. We think SAM Broadcaster is able to do this. Have a play around with some different encoders and you should come across this...

Hi Cashpot We of course understand your expectations of a continuous and solid stream and we constantly strive to achieve this for all our clients. It is very strange that you are getting such problems. Our servers are definitely not overloaded as we are very particular about this. We...

Welcome to Internet Radio :) Thanks Ben. Cashpot is on the Pay As You Go system. Question 1) you will only pay for the bandwidth your listeners use. So if you signed up for 64 kbps and you are only streaming at 32 kbps then you will only pay the usage on 32 kbps. Question 2) You will use...

Its great to hear from a fellow Linux enthusiast. :) Unfortunately the easiest way will be the windows way. Encoders for Linux are a bit of a pain to setup and we have no experience doing this with Skype in the sort of setup you wish.