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  1. Support

    no service

    Hi Deadfrog. There should be no delay. We have never heard of this sort of problem. It usually either connects or doesn't. Have you turned off your firewall to see if this could be the problem ? We also recommend trying from a different PC to see if you get the same issue.
  2. Support

    no service

    Checking the logs you appear to have connected and even had some listeners tune in. Are you still having trouble ?
  3. Support

    Are you on Facebook ?

    Hi Fred, Welcome to the forums. So you are a anti-Facebook. We rarely get random friend requests although our fan page does get spammed a fair bit by people promoting their stations. We prune this every now and again so its no problem for us.
  4. Support

    How do i get the list of stations in iTunes

    After a little research it doesn't look like its possible. Let us know if you find anything though.
  5. Support

    Internet Radio Facebook App

    Not at the moment. We wouldn't agree that just because a station doesn't have many listeners its likely to stink. At the moment the amount of listeners is the best indicator we have of a quality station. What would you suggest we sorted by ? After we gather enough data from the 'Favourites'...
  6. Support

    Hiding the streaming source URL

    Ahh ok. Sorry in that case there must be some settings on your web server which are causing it to be displayed rather than downloaded.
  7. Support

    Hiding the streaming source URL

    This problem is related to the browser file associations. It doesn't know what the quick time format is so its just displaying its contents. Check Quicktime is installed and updated. Installing Quicktime usually sorts out these associations automatically.
  8. Support

    Hiding the streaming source URL

    Sure, this is easy to do. Download the playlist files from our servers and upload them to yours. The playlist.whatever files can be saved to your desktop and then uploaded by FTP to your website. The stream playlist links can then be referenced as yourwebsite.com/playlist.whatever.
  9. Support

    Not showing up???

    We index the stations at least every 20 minutes so it shouldn't take any longer than that. You only appear searchable under the directory with the data you enter into the encoder like stream title, genres etc... so make sure they are correct.
  10. Support

    How do I change my Auto DJ capacity ?

    If you would like to increase your AutoDJ capacity then please contact us with your requirements. Whilst you can still increase your AutoDJ capacity by upgrading with our 'Pay Monthly' plans, you can also arrange for extra storage capacity to be added to your account without having to increase...
  11. Support

    Not showing up???

    Hi Synergy What do you mean ? Where are you looking in the directory ? Please give us detailed information and we will try and help you.
  12. Support

    Auto DJ

    You need to stop the server and enable the Auto DJ. (Permitted and enabled) in the configuration.
  13. Support

    Auto DJ

    Hi Shad. Just re-subscribe from the control panel and it will re-enable the Auto DJ automatically. All your files / settings / playlists will return.
  14. Support

    How do i get the list of stations in iTunes

    Yeah let us know.
  15. Support

    Server keeps going offline

    The server going offline is usually related to you trying to broadcast above your max bitrate. Check this out and read the FAQ's as there is some useful info in there about this and other questions you may have. If you are sure this isn't the problem we need to know your username. We will...
  16. Support

    How do i get listed in icecast?

    I think you are missing our point. Read the Icecast documentation.
  17. Support

    Do I need a license ?

    Only the licensing authorities can give you definitive answers so you must contact them for the official line. In our opinion it would make sense to get written permission from the copyright owners just to be sure. Also as far as we understand a mix tape should be treated as multiple tracks...
  18. Support

    Need Text Help

    Maybe if you were to get a SIM card from a provider which allows you to check your texts online and then share that login info with your presenters. Not sure which providers offer this though. I know o2 allows you to send but not sure about receive.
  19. Support

    i want to chat with support

    You can "chat" with us on the forums. Alternatively email us : contact@internet-radio.org.uk
  20. Support

    Internet Radio Facebook App

    We have 48 Monthly Active Users and 4 fans and we have finally been accepted into the Facebook Application directory : We could really do with some reviews and feedback on the wall if anyone has anything to comment : Internet Radio | Facebook
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