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  1. Support

    Using other dj's

    Ahh yes we see now :) You should obviously try and make the connection times close to each other but the listeners wont get kicked if you disconnect. In the settings under advanced is "Disconnect listeners if source disconnects" which is set to No by default. Hope this helps.
  2. Support

    Using other dj's

    Can you go into some more detail about what you mean ?
  3. Support

    Own Website Appearing in media Player

    Inside the encoder is the "Yellow Pages" or "Meta-Data". This is the place where you can set this up. Just change our URL to your own one and reconnect.
  4. Support

    A few questions

    1. This depends on wether you want to use our Pay as you go system or monthly unlimited bandwidth ? See Internet Radio Prices for more details or let us know. 2. Unfortunately not no. 3. Auto DJ is setup immediately and automatically upon setting up the subscription with Paypal. This...
  5. Support

    Mac user

    Leave the username blank. This is usually the problem. Email us if you still have issues.
  6. Support

    Nicecast connection Issue

    Great :) We plan on creating a Nicecast guide very soon.
  7. Support

    Mac user

    Hi stainer_l2 Email us here : contact@internet-radio.org.uk with the settings you are using and we will check them for you and advise where necessary.
  8. Support

    Song Title Refresh Rate

    The current control panel infrastructure doesn't allow us to refresh on the change of a song unfortunately. We have met you half way and lowered the refresh to 30 seconds instead of 60 :) Let us know if this works any better for you ?
  9. Support

    Nicecast connection Issue

    Hi chele Please send us an email (contact@internet-radio.org.uk) with the settings you are using and possibly a screenshot of your page ? We will check this over for you.
  10. Support

    Song Title Refresh Rate

    Do you mean the code snippet refresh rate ? If so we cant change the refresh rate because of the load on the servers. Once per minute should be enough surely ?
  11. Support

    Top 10 Radio Stations - January 2011

    If your station is popular enough on this site you will appear in the list. Check back next month to see if you made it.
  12. Support

    Server not found error

    We have performed a manual reset on the server and it appears to have fixed the issue with the screenshot. If you could let us know if this has worked out ? The internal server error / ftp issues appears to be related to remote backups happening at the same time. They happen early hours...
  13. Support

    CGI scripts?

    We outsource some of our directory to a few websites we have prior arrangements with but this is not available to anyone else for the moment. If/when we do make this available we will do a mailshot to let you know.
  14. Support

    Mac user

    No problem :) Nicecast can be used to stream on a mac : Rogue Amoeba | Nicecast: Broadcast Any Audio To The Internet, Right From Mac OS X
  15. Support

    source status and connected offline, server status online

    Replied to your email support request.
  16. Support

    shoutcast station directory

    You can add your station here : Add Your Internet Radio Station
  17. Support

    Server not found error

    The shoutcast directory is notoriously odd in its listing reliability and unfortunately out of our control. Most stations that have issues notice it starts working again after a while. Can you send us some links to your sites where you have the issues so we can have a look / test ? Is...
  18. Support

    Buffering

    Hi Lewis The problem could be related to either your connection or the server connection of the radio being the issue. If it happens more often than not on radio's its likely your connection and may be worth checking if your ISP has any issues. You can monitor your network packet loss by...
  19. Support

    Server not found error

    Thats very strange that Nicecast is having problems connecting. Are you running the latest version ? Even if Nicecast was having trouble connecting once it is connected the listeners should be fine to tune in. Keep and eye on it and let us know how you get on.
  20. Support

    Top 10 Radio Stations - January 2011

    Our radio stations have been chosen by the number of tune-in's on our site. We are planning on tweaking this in the future to include more variables. We will announce the methods with the months Top 10 lists to clarify where the data comes from.
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