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  1. Support

    My new stream sounds squelchy

    Apologies, you are correct. However your control panel is showing that it is disabled for some strange reason? We are taking a look into this for you now.
  2. Support

    My new stream sounds squelchy

    Yes we can hear that your stream is buffering and also glitching in places. However, you do not have the 'AutoDJ' feature enabled on your account so this cannot be the problem. We recommend that you have a read of this post...
  3. Support

    Forum Software Updated

    Just upgraded the system with some minor updates from our forum software provider.
  4. Support

    Upgrading number of listeners

    Sure no problem : http://forum.internet-radio.com/faq/11-can-i-change-my-bitrate-listener-settings.html
  5. Support

    Radio Station Promotion

    Just added : StumbleUpon Ads If you want to get an instant audience and are prepared to pay for it then we recommend StumbleUpon Ads. Heres how it works : StumbleUpon provides a way to browse the web which differs from standard search engines like Google. Rather than searching you "Stumble"...
  6. Support

    Radio Station Listing Sites (Free to list)

    And of course our directory : Add Your Internet Radio Station
  7. Support

    New .COM Domain for Internet-Radio

    We have migrated the facebook comments on /stations/* to the new .com domain. Unfortunately this will cause them to reset and all old comments will be lost :( We are sure it wont take too long to get them back up :)
  8. Support

    Geo Locking : Radio Server Upgrades

    We have successfully tested the new Geo Locking system and we have already enabled this on behalf of some clients. If anyone needs this send us a list of countries you would like blocked along with your username.
  9. Support

    Urgent

    We have re-enabled the AutoDJ for you and replied to your recent email. Again, apologies for any inconvenience caused by this.
  10. Support

    Urgent

    Sorry to hear of the problems. We have replied to your emails direct.
  11. Support

    ShoutCast or IceCast Server ?

    We have done this in the past on behalf of a client but can't remember how stable it was. We would need to manually tweak each configuration file for you as it differs from the default. We are happy to implement this if you wanted to try it out. Just drop us an email when you have registered...
  12. Support

    Geo Locking : Radio Server Upgrades

    We have noticed an error introduced by the upgrade which affected anyone running an Icecast server. Basically the configuration file required an update as it was breaking under out new Icecast kh29 branch. We have manually fixed all Icecast servers on cp2 / shoutcast control panels and restarted...
  13. Support

    Code Snippets

    We have added the option for an amazon ID into your account. Unfortunately we are unable to cause the recent tracks refresh. We have added it to our to-do list so hopefully we can offer this after a future control panel update.
  14. Support

    Possible server config issue

    Hi Danny Apologies yes its the same issue. We have now brought the server back online for you. We are stil working on why its not reporting when a source is connected but as it stands the server should work fine for you now.
  15. Support

    Can't connect to server

    Great :) We are still working on why its not reporting correctly in the status panel. Its the same for all Icecast servers and probably related to us moving from Icecast 2.3.2 to Icecast 2.3.2-kh29. We will get to the bottom of it :) For the Icecast 'Server Administration' use the username...
  16. Support

    Can't connect to server

    Glad to see a fellow Ubuntu user :) We see that there has been some problem with the config file. We have tweaked it and he server is now back online and you are connected. We are going to look into it further as it seems we have upgraded our icecast version during the upgrades. This is whats...
  17. Support

    Geo Locking : Radio Server Upgrades

    cp2 server upgraded and back Online (with 10 minutes to spare too)
  18. Support

    Geo Locking : Radio Server Upgrades

    Core system has been upgraded and rebooted. Just reinstalling the database server and we should be sorted.
  19. Support

    Friday 13th Jan 2012 downtime

    Hi there, we have replied to your other post in the Support Forum: http://forum.internet-radio.com/support/3510-cant-connect-server.html :)
  20. Support

    Can't connect to server

    Hi there, We have attempted to reply to your previous emails but the messages are not being delivered and we are getting the following error message as below: Are you getting any error messages when you are unable to connect to the server? In regards to your 'Source Connected' issue, which...
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