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Ok, we see. We will take a look at this for you.

Hi there, sorry to hear of your problems. We have recieved a system notification that you that you have been broadcasting at a bit rate of 128 kbps, while the bit rate limit for your account is only 64 kbps. If you exceed your bitrate limit this will cause the stream to not work correctly. You...

We have just fixed a bug that was introduced with the upgrade which affected Icecast servers. Basically the upgrade introduced icecast kh29 branch which centovacast allowed multiple instances to be run when it shouldn't be allowed. We have rolled back to the original pre-upgrade version now and...

Cool 8) If anyone would like to make payment with bitcoins (PAYG servers only) contact us and we will provide you with a bitcoin address to make payment. It will be done manually for the moment but if it proves popular we will automate the process.

We haven't really done any statistical analysis of average growth of radio stations we host. Graphing the TLH would obviously show you your growth over time. We run so many other radio stations it would be quite difficult for us to generate and take an average of them all. Sorry we can't give...

The password will be the same as your control panel "source" password. Have you recently changed your password? We have resent your activation email anyway :)

We have responded to your Traktor question in the other thread that you posted: http://forum.internet-radio.com/support/3715-traktor-2-streaming-settings.html

Traktor Pro 2 only allows for streaming in OGG Vorbis. For this you would need an Icecast server. You can only stream in MP3 on Shoutcast servers we are afraid. However, there is a work around for this. You could simply run another stream encoder in the background of Traktor to stream the audio...

Please could you clarify some more? :)

Great, we are pleased this is now working for you. We have been tuned in for a little while and it sounds to be working fine to us now. Liking the tunes btw 8)

Would anyone be interested in paying for their radio with Bitcoins ? If you havent heard of them there is some more info here : What is Bitcoin? - We Use Coins http://www.youtube.com/watch?v=Um63OQz3bjo We are interested to know if anyone would like to use Bitcoins as an alternative to Paypal...

I think your web server isn't configured with the correct mime-types to enable downloading of qtl file extensions. Contact your web hosting company. The file contents look fine though.

You must be doing something wrong yes, not 100% sure what it could be. These latest MP3's are all corrupt too. We downloaded them and they have the same problems in their raw format. We have just uploaded a file encoded by us called "Bitrate Testing" and added it to a new playlist "Test". This...

Hi there. Apologies for the delay in our reply. Yes this is possible. You could use our 'AutoDJ' feature (Auto DJ) for a scheduled and automatic playlist and then switch to a live stream and vice versa. This should work with Edcast? Here is a guide we produced on configuring Edcast to stream...

It sounds like perhaps the original has problems. Can you upload the original track at whatever bitrate etc.. it is. Don't re-encode it and we will check it out. Drop us an email or leave a reply here once you have uploaded it and we will test it out. You might also like to try some different...

We just downloaded your test mp3 and it is corrupted. There is definitely an issue with the way you are converting your tracks. Have you tried using Audacity ? Audacity: Free Audio Editor and Recorder Its a good open source multiplatform sound editor. Also check that your original mp3 (before...

Ok, we think we have sorted it. Your Auto DJ needed to be manually reset. It should be ok now, but please can you keep an eye out for any further problems. Thank you. :)

We think that maybe the file is not encoded correctly or is perhaps corrupt. We recommend trying another file encoded at 128kbps or even re-encode the mix that you are trying to use. The 'Hydraulix Party' mix in your media library is 76kbps, this will not work.

Hi MykeH, your AutoDJ appears to be working correctly and its likely that you are just experiencing the delay that you mentioned, but we are looking into this for you now. Our techies are also looking into the issue with the 'remote' status at present. We will keep you updated on this. :)

Ok, we can see whats happened. You have not actually subscribed to the AutoDJ feature on your account. We are afraid that this does not come for free with our PAYG accounts and is a seperate subscription, but for some strange reason the feature seems to have been enabled in error during your...