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  1. Support

    Shoutcast Directory Listing

    Yes, all Shoutcast servers hosted with us are automatically listed on Free Internet Radio - SHOUTcast Radio - Listen to Free Online Radio Stations. However, from just looking at your accounts we can see that none of your servers are currently turnt on, hence why you cannot be found. You also...
  2. Support

    Auto DJ carries on

    Ok, we think we may know what is causing the problem. From doing a search for your station we found the following two results in our listings: Belters Internet Radio Stations One of the results is your 'AutoDJ' stream and another is a 'Live' stream that you seem to have connected but is not...
  3. Support

    Changing station genre in the directory

    Hi Nazif, This can be changed from within your servers control panel settings or from within your stream encoding software's settings.
  4. Support

    embedded icecast flash player

    Hi Gary, Both your servers IP and Hostname can be found in your control panel under the 'Configure Server' section. Also, as far as we are aware the 'JW Player' is for video (which we do not support), so we would also recommend to you the 'Muses' flash player instead: Muses Radio Player - The...
  5. Support

    php picture change code

    Hi jay1989, We don't have any php programmers here we are afraid. But we do recommend to you the programming support site 'Stack Overflow' which may be of some assistance to you. Stack Overflow
  6. Support

    No audio / level meters dormant when using BUTT to stream online

    Hi monty_23. What external soundcard are you using out of interest? What program are you playing your audio from as well? If the VU meters are not responding, then basically BUTT is not getting any kind of signal to it. Does your external soundcard have some kind of control panel software which...
  7. Support

    Traktor sends metadata to Icecast but no sound is heard.

    Apologies for the delay in our reply to this, your post got lost amongst the other posts and threads... :) As far as we know, the Ogg Vorbis codec isn't included in WMP by default. It actually needs to be installed manually: Vorbis.com: Windows Setup Therefore its not a good idea to use as...
  8. Support

    Deleting tracks from the media player

    Yes, that's correct. ;)
  9. Support

    How do i??

    Yeah sure no problem, send us an email here: Contact Internet Radio :)
  10. Support

    How do i??

    Hi Jamie, thanks for your message and interest in our services. If you do not wish to stream live then our 'AutoDJ' feature will be what you are looking for. This service allows you to upload your music (and advertising) and then create scheduled and automatic playlists. Some more information...
  11. Support

    ICECAST switching from AutoDJ to Live - Player Restart

    No problem, you're welcome. Let us know how you get on. :)
  12. Support

    Skins / Album Art for Media Players

    <html><head> <title>Untitled Document</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <script type="text/javascript" src="jwplayer/jwplayer.js"></script> </head> <body bgcolor="#FFFFFF" text="#000000"> <div id="container">Loading the player ...</div>...
  13. Support

    Deleting tracks from the media player

    You need to log into the FTP and then delete the files from in there. :)
  14. Support

    ICECAST switching from AutoDJ to Live - Player Restart

    You need to be streaming at a constant bitrate of 64kbps and with a samplerate of 44.1khz. With flash based players (such as FFMP3) if there is any inconsistency in the bitrates and samplerate between the AutoDJ stream and the live stream, this will cause playback issues (such as skipping) on...
  15. Support

    PAYG Server And Traffic Meter

    Hi Zhen-Xlogic, Thank you for your interest. :) Please see the following FAQ which will explain to you how our 'Pay as you go' service works with bandwidth calculations and usage: http://forum.internet-radio.com/faq/90-understanding-pay-you-go-prices.html
  16. Support

    Skins / Album Art for Media Players

    I'm sure we can point you in the right direction with this. Can you provide a link to the page on your site where you have this code embedded so we can take a look ? :nerd:
  17. Support

    Streaming simultaneously in both MP3 (128kbps) and AAC+ (64kbps) using Edcast.

    No, the bitrate will need to be consistent with both live and AutoDJ streams for the same reasons as mentioned above.
  18. Support

    Streaming simultaneously in both MP3 (128kbps) and AAC+ (64kbps) using Edcast.

    In the sign up process, a user can choose a bitrate from as low as 18kbps all the way upto as high as 384kbps. Whatever bitrate they choose, if they then also subscribe to the AutoDJ feature, this will be the exact same bitrate as originally configured for the server. We would not recommend a...
  19. Support

    Can anyone help?

    Has the wireless key been changed at all from the one that is underneath the router? We can only really suggest contacting the 'STREAM 83i' developers for support with this as we are not familiar with this device we are afraid.
  20. Support

    Traktor sends metadata to Icecast but no sound is heard.

    No, this will not receive the metadata in this way. We can supply the 'Total Listener Hours' for your station in regards to the PRS and PPL licensing. You can also see this in the stats overview in your control panel. For the "average number of tracks broadcast per hour" we suggest keeping a...
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