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  1. Support

    Seamless transition to your service

    No problem at all. You just need your current servers hostname (or IP) address and the port number to set this up. We can do it for you if you like once you have set the new account with us up. Its very easy to set up.
  2. Support

    Change to SHOUTcast

    We have just purged your media library for you and then quickly restarted the server and the artwork appears to be displaying for some of the AutoDJ files now. Some still are not showing though so we can only presume that the artwork has not been tagged correctly or perhaps Centova cannot read...
  3. Support

    Seamless transition to your service

    Hi Radio Free Brooklyn, Welcome to the forum and thank you for your interest in our services. Ok great, yes you could run the streams in parallel if you like until you are fully ready to make the switch over. You could also just relay your current servers stream on one of our servers and then...
  4. Support

    Change to SHOUTcast

    No problem at all, glad all is well with the new account. Haha whoops. We downloaded some of your AutoDJ files directly from your servers FTP and had a look at them. And the files do have the artwork embedded into the ID3 tags. All of your artwork retrieval settings are correct as well. But...
  5. Support

    Putting a offline radio station online

    It will work with Samcast, it just sounds like you have not got this set up correctly. We have responded to your recent email anyway. :)
  6. Support

    Putting a offline radio station online

    No problem. :) Yes, that is correct.
  7. Support

    Change to SHOUTcast

    No problem, we have responded to your email. :)
  8. Support

    Putting a offline radio station online

    No, you will not get a domain name or website hosting. We only offer radio server hosting, so you would need to look elsewhere for that. We do provide you though with the code to embed you radio stations player (or tune in links) into your own website. Your listeners will also be able to tune...
  9. Support

    Putting a offline radio station online

    Right ok. We offer radio server hosting here. Some more information on this can be found here: http://www.internet-radio.com/servers/
  10. Support

    Putting a offline radio station online

    Hi Joaquim, Please could you clarify some more? Do you already have an existing radio server that is just currently offline? Do you host with us or with another service provider? Samcast is live broadcasting software. In order to connect this software to your radio server, you will need to...
  11. Support

    Change to SHOUTcast

    Hi Richard, In order to change over to Shoutcast, this would mean having to create a whole new account we are afraid. We are not able to change an accounts server type once it has been set upon the initial account creation. We would need to delete your current account and then recreate it as...
  12. Support

    Some questions before signing up

    Hi Bill, Welcome to our forums! This depends really on the bitrate that you would be streaming at and also the number of listeners you get and how long they tune in for each time. All of these factors would determine the amount of bandwidth that your station would use on one of our radio...
  13. Support

    Good Radio Player for Wordpress

    No problem. :) Yes, that is a good point. jPlayer unfortunately does not work with AAC streams at present.
  14. Support

    Good Radio Player for Wordpress

    Furthermore, it is a pop up player. We just found some demo's of it here: http://mp3-jplayer.com/player-skins/ It also supports Shoutcast and Icecast streams by the way. :)
  15. Support

    Good Radio Player for Wordpress

    There is a jPlayer plugin for Wordpress. jPlayer is the same as what we use here on our website for the main player. As far as we are aware it is also a pop out player. https://wordpress.org/plugins/mp3-jplayer/
  16. Support

    Direct sending of track meta-data to servers

    Good stuff. Yes, Winamp just acts as an encoder with the Shoutcast DSP plugin. Icecast itself is the streaming software installed on the radio server.
  17. Support

    Direct sending of track meta-data to servers

    Hi Stephen, We do provide you with the hostname, port, username and password for an Icecast server. Icecast will also display track / artist meta-data. But usually most encoders do not require the "http" part of the hostname / server IP. For example, a hostname with one of servers would just be...
  18. Support

    Introduce Yourself

    Welcome Stephen and Adam. :) And thank you Adam for the kind words about the forums and guides. Much appreciated. :)
  19. Support

    Newbie question about mixers

    No problem at all. Happy to try and help as best as we can. Yes please do, we would be interested to know. :):)
  20. Support

    Newbie question about mixers

    Yeah that's fair enough. Best way would be to just set it all up and have a play around with it to see what works. Running it all from the same machine could prove troublesome. The ideal set up (in my opinion) would be having one PC running Station Playlist, this then outputs the software's...
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