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Welcome to the forums WhoseLineFan. :)

Our service has not been down. ;) The issue here only seems to be affecting this one user account where his listener stats appear to have just stopped reporting for some reason?

The server restarts yesterday was us. We were just seeing if restarting the server helped with the stats. We did it when there was no listeners so not to cause any disruption. So no need to worry about them. We are still looking into this for you at the moment and we will get back to you as...

Hi Tom, Yes, we can see that your stats show no data from 31/10 until today. That is odd? We can see some very odd dates appearing in the reporting periods as well (like the year 1969 for some very bizarre reason?). So leave this with us (please do not touch the server for now) and we shall...

Here is our top 20 list of popular radio stations for October 2015: 1. Easy Hits Florida 2. Classic Rock Florida - SHE Radio 3. AmbientRadio.org - Deeply Beautiful Chillout Music - A Heavenly World of Sound 4. SpacialNet: My Station name 5. Smooth Jazz Florida 6. KISS Hits 7...

Hi Eric, We have just replied to the email that you sent to us regarding this.

No problem. But we are not sure what you mean by this? Could you reply to the email that we sent you yesterday please.

Hi Kevin, Welcome to the forums. :) Your image links are broken. We tried the links on their own and we got "access denied". Have you tried messing around with your soundcards settings? Is the 'line input' enabled?

Ok, no problem.. We have now done this for you and we have emailed you with all the information.

Ok, well as you are on our "pay as you go" plan you can either wait until you have used up all of your remaining bandwidth and then let us know to delete the account so that you can create an Shoutcast account under the same username. Or instead we can delete your Icecast account now for you...

Right ok, we thought you meant your stream was cutting out, not cutting the width of your player. The player you currently have on http://www.sonandopesao.com/ fits the full width of the page already though? In order to change your accounts type from Icecast to Shoutcast, this would mean...

The player that you have installed on your website seems to work fine for us here? We tuned in with no issues? One thing we have noticed though is that you have uploaded files of all varying different bitrates. These should all be the same bitrate as configured for your stream (i.e 320kbps or...

Oh right ok, we see now. So you are using a 3rd party player plugin. That was not so clear in your original post. Please could you clarify some more as to what you mean when you say "it cuts time"? Is the player cutting the stream regularly? Who is the plugins developers? Have you tried...

Hi Miguels, The CentovaCast control panel provides code for you to add into your website to add an embedded (and automatic playback) player. This can be found under the 'Widgets' section. http://www.internet-radio.com/community/threads/widgets-in-centova-cast-v3.15049/ Is that what you meant?

Hi CarterUSM, Well yes, this should work in theory. So give it a try!

Interesting. Thanks for your input Philip.

Exactly the same here, although I can see the player in Firefox it still does not play. IE also throws up the "Invalid Source" error. It works fine in Chrome though.

We use a HTML5 player here in our directories as the main player which works perfectly with Mp3. Funnily enough though the AAC formats do not always work well with it in some versions of Internet Explorer and Firefox, yet it works fine in Chrome, the new Edge browser and Safari.

Mp3 is just generally more user friendly I guess. Some players do not always play nicely with the AAC format, particularly some flash based players.

It could have been in 64kbps AAC format rather than Mp3. AAC provides a higher quality than Mp3 does at the same bitrate. So for example, a 64kbps AAC stream would sound more like a 128kbps Mp3 stream.