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Hi Hannah, The reason that your server was automatically stopped was because you were trying to broadcast at a bit rate of 448kbps, while the bit rate limit for your account is only 320kbps. It was not because of your bandwidth balance, but because you had exceeded your accounts bitrate limit...

Shoutcast DSP is a Winamp plugin. As this is a support query and not related to this thread, can you please drop us an email at support@internet-radio.com We do not check the forums as regularly by the way, so we will respond much quicker in future if you email us directly any support...

The encoder software (or DJ software that has built in encoding) that you are using to connect live to your server. So for example Sam Broadcaster, Nicecast, BUTT, Mixxx, Traktor, Shoutcast DSP etc etc.

Ok, which stream encoding software are you using?

Hi Adam, As you appear to be streaming live at the moment, you need to make this public in your stream encoder software's settings. From looking at your control panel your AutoDJ settings are already set to public for when using that feature.

Here you go: http://uk2.internet-radio.com:8299/

No problem :)

Hi DolbyNR, The control panel does not support a station logo we are afraid, only the track / album artwork. But as you are using the AutoDJ feature, you could always just embed your stations logo into each of your music files meta-data tags instead. This would mean re-encoding them again and...

Apologies for the delay in our reply Adam. The Muses player will not playback on mobile devices as it is Flash based where as the jPlayer is HTML5 and is fully mobile and tablet compatible. So we recommend just sticking with that player instead as you currently have on http://www.auckland80s.com.

Hi Adam, You just need to add a little bit of code to the widget code in order to set this to autoplay. http://www.centova.com/doc/cast/user_manual/02_reference_manual/04_widgets/09_web_player Try changing the first part of the code with the code that we have generated below and let us know if...

We have replied to your email. :)

Yes that guide is quite a few years old now and does really need updating. Make sure you leave the "User ID" section blank, you do not need to enter anything there. If you continue to have problems connecting, please drop us a screenshot of your settings via email...

Hi Hannah, In the last 30 days you have only used 29.07GB in bandwidth. So we think you could just stay on the "pay as you go" plan as you are for now. You just need to also update your stream title in your AutoDJ settings under the 'Mount Point' configuration tab for the "/stream" mount...

Hi Martin, Sure, no problem. Please contact us via email with your request and current account username. http://www.internet-radio.com/contact/ Thank you.

No problem at all :) We have a guide for streaming to our servers with the Shoutcast DSP Plugin here: http://www.internet-radio.com/community/threads/configuring-shoutcast-dsp.14/

Hi moky107, Sorry for the delay in our reply. This thread had been pushed down the page by newer threads and we had missed your last reply. Did you manage to make any progress with this? On the encoder PC, the playback device should be the main soundcard that you are using on that machine...

Hi AllFallout, Firstly welcome. :) We are really pleased to hear that you are enjoying using our services instead. That's good to know! All of our server plans come with storage space for uploading your files for the AutoDJ feature. We do have a guide for setting up the AutoDJ feature...

You're welcome. Good stuff :)

Hi jorgear, You could use the cross fade option on your account under the AutoDJ's settings. Alternatively you could always just edit out the gaps of silence at the end or start of the files in an audio editor.

Nice work jorgear. ;)