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  1. Support

    Bad login

    Hi Hans, You are going to need to provide some more information on this. Do you host your station with us? If so what is your accounts username please? Version 3 of what exactly? Centovacast? What's your web pages URL?
  2. Support

    Streaming/Auto DJ Error

    Yes, a good point ;)
  3. Support

    Streaming/Auto DJ Error

    Hi subtlefm, sorry to hear that you have had some issues with this. As mentioned above previously, this sounds like there is perhaps some possible packet loss on your DJ's networks that is causing the live source (BUTT) to temporarily drop out here and there. So as the source is dropping out...
  4. Support

    Latest Chrome browser update (v55) breaks Shoutcast v1.x HTML5 players

    Please can you send us an email about this via our contact form so that we can assist you with this. Thanks.
  5. Support

    Internet Radio Directories

    Please can you send us an email about this via our contact form so that we can assist you with this. Thanks.
  6. Support

    Upgrading Disk Space For Auto DJ

    Hi Vendetta, Yes you can upgrade your AutoDJ storage with us. http://www.internet-radio.com/community/threads/how-do-i-change-my-auto-dj-capacity.671/ Please contact us via our contact form if you would like us to arrange this for you.
  7. Support

    Listener IP's

    Hi realdanceradio, The reason for the uk4 ip showing as listeners multiple times relates to this: https://www.internet-radio.com/community/threads/latest-chrome-browser-update-v55-breaks-shoutcast-v1-x-html5-players.27560/ Essentially we have to route all Shoutcast 1 web (start page) tune-ins...
  8. Support

    The same IP

    Hi gulbis37, There is a possibility that they could be a stream ripper, or it could just be a user listening with a dodgy player that keeps disconnecting and then trying to reconnect multiple times? This has been discussed in the past here...
  9. Support

    Introduce Yourself

    Niiiice, good stuff :)
  10. Support

    How can I use less bandwidth?

    This FAQ explains how you can save on your bandwidth usage each month if you find that you are exceeding your monthly bandwidth allowance with our “Pay Monthly” plans and can't afford to upgrade. There are several ways in which you can reduce the amount of data transfer on your server account...
  11. Support

    Cant use web proxy

    Ok fair enough, well yes you may need to restart the server for this.
  12. Support

    Cant use web proxy

    Ok that's good :) Yes that is a problem with the SCv2 authhash settings. We do get why they do it, but it is quite limiting at the same time! The only solution would be then to perhaps delete the authhash that you have created and go back to having all the genres that you had before and keep...
  13. Support

    Cant use web proxy

    No problem :) That proxy link is a playlist tune in link (.pls) so it's intended to be loaded into the listeners own media player, not used with a web player.
  14. Support

    Introduce Yourself

    Welcome Matt :) Sounds like you have been involved in some interesting projects. I used to buy DJ Mag back in the day ;)
  15. Support

    Cant use web proxy

    Hi Megaton Cafe, http://45.79.186.124/stream/megatoncafe.pls?mp=/stream works perfectly fine for me, it loads the stream in my media player and plays back the audio no problem. In regards to the Shoutcast v2 "authhash", please see the following guide...
  16. Support

    Reseller Account User Guide

    This following guide explains how to configure one of our 'Reseller' accounts and create individual server accounts within it. Our reseller accounts allow you to create and manage multiple radio server accounts from the just the one master server account. In order to set up a reseller account...
  17. Support

    Introduce Yourself

    Welcome Luigi. :)
  18. Support

    Politics and News

    You might have some luck here: http://www.internet-radio.com/stations/talk/ Although we are not sure if there would be anything particularly related to Canada amongst them?
  19. Support

    2 Issues

    Hi 2mmradio, We have not ever used a Barix streamer before, so unfortunately we are not really in the position to give you any advice on this we are are afraid. So we can only recommend asking the manufacturer for some help with this. The login for the "admin" area of your Shoutcast server is...
  20. Support

    Widgets in Centova Cast v3

    Hi Lindsey, please see in the screenshot below where the 'Widgets' section can be found in the control panel.
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