Not showing up???

Support

Level 1 Support
Staff member
Hi Synergy

What do you mean ? Where are you looking in the directory ? Please give us detailed information and we will try and help you.
 

Synergy

New Member
Hi it happened the other day when people searched for me, I wasnt showing up in the directory. It appeared after about two hours. Does this happen when you are updating or something?

the stream still worked for the people who already had the link.
 

Support

Level 1 Support
Staff member
We index the stations at least every 20 minutes so it shouldn't take any longer than that. You only appear searchable under the directory with the data you enter into the encoder like stream title, genres etc... so make sure they are correct.
 
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