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  1. Support

    Continual Loss of Audio Source

    Hi ChillandHipHop, The UK2 server that your account is hosted on has had no recent downtime and you do not stream live either so this is probably not server related. I can only think that the issue here is perhaps related to some of your AutoDJ files that seem to knock the AutoDJ stream out...
  2. Support

    COVID and disconnections

    Thanks Danceradiouk. That is exactly the kind of predicament that we could face. This could potentially go on for months to come yet. We have to cover our own server fee's, licensing etc.
  3. Support

    Widgets

    No problem. :)
  4. Support

    Holy need to lease more bandwidth

    No I'm afraid that we do not offer unlimited bandwidth plans here.
  5. Support

    Widgets

    Hi DMusic, Please see the following guide: https://www.internet-radio.com/community/threads/widgets-in-centova-cast-v3.15049/
  6. Support

    Introduce Yourself

    Welcome gotinviet.
  7. Support

    Latency using Sam Broadcaster

    You're very welcome.
  8. Support

    COVID and disconnections

    Yes we are fully aware of this and the situation is the same here in the UK. We can fully appreciate this is a difficult time! We are very grateful that our business is online based and that services such as online banking exist which means that we can still continue to operate at this time. If...
  9. Support

    Latency using Sam Broadcaster

    You have quite a few options for alternatives. We have several guides here https://www.internet-radio.com/community/forums/encoder-guides.23/ for the most commonly used broadcasting software.
  10. Support

    COVID and disconnections

    Hi DestinationCaribbean, Thanks for your post. Despite the global Coronavirus pandemic our services are still operating as per usual. It sounds like you have received our standard automated email about a failed subscription payment that we have always sent out when this happens. I cannot see...
  11. Support

    Latency using Sam Broadcaster

    Hi Cary Brown, That kind of latency would usually be caused by your sound card. I have no idea if you are using the onboard sound card that came with your PC or an external one but such a problem can be resolved by reducing the sound cards buffer size. I don't have a copy of Sam Broadcaster...
  12. Support

    Stream could not be started: Application liquidsoap exited immediately after startup.

    Hi brothwel, I've restarted the server for you.
  13. Support

    Web Player Widget

    Hi CherokeeNationRadio, I've responded to your emails.
  14. Support

    Top 20 Radio Stations - March 2020

    Here is our top 20 list of popular radio stations for March 2020: 1. Smooth Jazz Florida 2. Majestic Jukebox Radio #HIGH QUALITY SOUND 3. Classic Rock Florida HD 4. CLASSIC ROCK RADIO HD 5. Box UK Radio danceradiouk 6. Dance UK Radio danceradiouk 7. Smooth Jazz Global HD 8...
  15. Support

    Unable to start the server

    Hi Dvcat123, I can see your issue. You had entered your accounts 'Source' password into the 'Advanced' sections 'Relay Password' setting. This is not required and I've removed this for you now.
  16. Support

    Stream Service

    Hi CherokeeNationRadio, Sure no worries! :) 1) No we do not provided an app with our services. However, an app is not really required as our website (and the players) are already mobile and tablet compatible without the need to install any apps. 2) We use the Centovacast control panel. 3) We...
  17. Support

    Introduce Yourself

    Welcome DMusic.
  18. Support

    Unable to start the server

    No problem :)
  19. Support

    Unable to start the server

    Hi Vikas, I've replied to the email that you sent us.
  20. Support

    Streaming faulty Urgent help please

    Hi Bulldogsrock, I've replied to the email that you sent us.
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