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  1. More Support

    Stream down once again, getting "cluster host connection" error

    That's odd you're still having problems as there was no downtime today at all. Your server is up and working. Could you contact us here if you're still having issues and let us know what's up.
  2. More Support

    Stream down once again, getting "cluster host connection" error

    We have just received some more information on the problems so we have posted a news thread here. We're really sorry about the issues. Most servers have been up and down these past few days. The UK ones were particularly bad yesterday. They all seem to have been back to normal since about 7pm...
  3. More Support

    Holiday Downtime & DDOS Attacks

    We would like to apologise for the downtime and packet loss over the holiday period. Our upstream providers have been victims of sustained DDOS attacks against their infrastructure which has in turn made all of our servers unavailable at different times. You can find more details on our...
  4. More Support

    Stream down once again, getting "cluster host connection" error

    Yes. Your server is on us1.internet-radio.com which is hosted in their main Dallas DC that's unfortunately been getting hammered the worst. All the other DC's have been targeted at some point including Atlanta, London and Frankfurt although not as bad as the Dallas DC which also hosts most of...
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    Stream down once again, getting "cluster host connection" error

    Good. We can't apologise enough. DDOS attacks are notoriously difficult to deal with. We're really hoping our providers can find a permanent solution to this as its most unlike them. We've never known an issue go on for this long. Usually problems are sorted within minutes not days!
  6. More Support

    Stream down once again, getting "cluster host connection" error

    Try now. We've just restarted the us1.internet-radio.com daemon.
  7. More Support

    Stream down once again, getting "cluster host connection" error

    It's back now. Apologies once again and thanks for bearing with us.
  8. More Support

    Stream down once again, getting "cluster host connection" error

    We're sorry to say there's been more DDOS attacks today. We haven't known an outage like this in over 5 years. We appreciate your frustration and hope you can bear with us while we await our providers to sort the issue. We don't have an SLA no but we've added some extra bandwidth to your...
  9. More Support

    Stream down once again, getting "cluster host connection" error

    It turns it was a DOS attack against the Dallas data centre which caused the short outage. Apologies once again.
  10. More Support

    Stream down once again, getting "cluster host connection" error

    Hi Tom We're sorry about the problem. There's a fault at the Dallas data centre right now and its being investigated. Our uptime is generally very good : http://stats.internet-radio.com/ but unfortunately these odd occasions of downtime do happen and we apologies for any inconvenience. Please...
  11. More Support

    Centova Cast 3.2.3 Released.

    We have just updated all servers to the latest Centova Cast v3.2.3. Here's the summary :
  12. More Support

    New US Radio Server Location

    We have just added us2.internet-radio.com to our list of server location options. This server is located in Newark, NJ and now gives our clients and resellers a total of three options when choosing their server location (Newark, Dallas and London).
  13. More Support

    Issue with CentovaCast Reports

    Sorry for the problem. We've got to the bottom of it just now. There were two instances of Icecast spawned on the 31st. This shouldn't happen but somehow the control panel managed it. This had the effect of keeping the log files from processing properly as they were never closed. We manually...
  14. More Support

    Server Security Updates, October 2015

    uk3.internet-radio.com was succesfully updated and brought back online.
  15. More Support

    Server Security Updates, October 2015

    control.internet-radio.com & uk4.internet-radio.com were succesfully updated and brought back online.
  16. More Support

    Server Security Updates, October 2015

    www.internet-radio.com was succesfully updated and brought back online.
  17. More Support

    Server Security Updates, October 2015

    us1.internet-radio.com was succesfully updated and brought back online.
  18. More Support

    Server Security Updates, October 2015

    uk1.internet-radio.com was succesfully updated and brought back online.
  19. More Support

    Server Security Updates, October 2015

    We have recently received several security advisories that require updates to our host servers. In order to apply the updates, hosts and the radio servers running on them must be rebooted. The vulnerabilities will be publicly released on October 29th, therefore we must complete the updates...
  20. More Support

    Very slow buffering in Android

    Thanks for the update :) I'm glad you settled on a figure in the end. It is very odd that you can't mimic Shoutcasts buffer / burst behavior with IceCast.
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