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Hi there, we recommend seaching Google ;)

We have just tested your account by tuning into it normally, so the Auto DJ is playing, then we connected to /live and the switch over happened as it should. Then we disconnected and it went back to the auto dj. The stream is working perfectly. Something to check: Make sure the listeners are...

The username is 'admin' and the password is the same as your user control panel. :)

Hi Shawn, sometimes if a user is using a badly formed user-agent or some type of stream ripper this can cause this to happen. You can kick/ban an IP address from within your servers admin page to resolve this.

Ideally you should convert your files again at this samplerate/bitrate from the original file or cd you got the tracks from.

Ok, firstly we recommend you use a sample rate of 44.1 khz instead of 22.05 khz. Secondly, it sounds like perhaps your /live stream is playing the dead air from SAM which would be an issue with SAM and not the server. As you are an Icecast user /live takes priority over /autodj and it would...

The source code shows http://83.170.104.91:30597//stream as the URL. It should only have one / not two and this is causing your problems.

Hi rocketradio, apologies for this, we have had a delay in the bandwidth calculations. They didn't update properly for a while hence the sudden jump in usage that should really have spread out over a longer period.We have credited you with 50 GB of free bandwidth. We have also updated your Auto...

You shouldn't have to log into the control panel to switch anything for Icecast. The Auto DJ is playing on the /autodj mountpoint and when you go live you connect to the /live mountpoint. Listeners are tuning in on the /stream mounpoint. When /stream detects /live is present it moves the...

Hi there, yes this sounds as though this is down to your internet connection and the rate (speed) at which it can transfer the data of your stream. Hope this helps and makes things a bit clearer. :)

Hi Callum, we would need you to enable them again so we can take a look at the source. We MIGHT be able to see the issue. You also might like to contact the authors of the plugin to see if they can shed any light on the matter. :)

Yes, you can change this to what you wish 8) We are afraid we do not support the Amazon link that you are referring to.

Please can you clarify which URL are you referring to?? Your streams URL??

Hi Adey, we have sent password reset instructions to adey@knitewolfradio.co.uk

Setup 'YP Settings': Choose and input your station title, description, URL (website) and Genre. Click 'Connect' Load up your program such as Virtual DJ for example and begin playing back your audio. Edcast will take the audio being played back through your soundcard and then stream...

This guide explains how to configure Edcast to stream with ANY program on Icecast Servers. Several users have experienced problems correctly configuring Virtual DJ for use with Icecast Servers, particularly when streaming in MP3 Format. We recommend this as an alternative solution to this...

Hi Callum. We checked the tune in links at Prestongrange Radio and they seem to be all working just fine for us. We can hear your stream. We presume you resolved this issue? :)

Hi there Can you please clarify what your username is? You mention /live so this implies to us that you are on an Icecast server but we need to know for sure?

Hi rocketradio, We have increased this to 250 listeners for you. You will need to restart your server for the changes to take effect. 500 listeners is quite a substantial figure in terms of Internet Radio, even some of our most popular stations are not hitting this listener limit. See how you...

Hi Guys. There was a billing issue with our dedicated server. It is back online now! Apologies for any inconvenience caused by this.