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  1. Support

    Does it cost more the more often your station broadcasts

    Hi there, your account is a monthly PayPal subscription with unlimited bandwidth usage. The pricing is fixed on this and therefore no further costs are incurred from such usage. 8)
  2. Support

    Selling a station?

    Hi there, to be honest it depends on several factors and its more than likely probably not worth your time selling your station. Realistically you would get very little, if anything at all for it. Internet radio stations would only really be worth selling if they generate good revenue from...
  3. Support

    Station Closing

    Hi there, we can see that you have cancelled your PayPal subscriptions, so its just a case of dropping us an email on that date to remind us to fully close the account for you. 8)
  4. Support

    Streaming/Auto DJ Error

    Hi there. We are afraid that you will need to contact your service providers support team to see if they can help you with this. :)
  5. Support

    How do I change my radio server plan ?

    Here are some examples as to why you might want to change your server plan with us: You have a server that is on our 'Pay As You Go' plan and you have decided to move to a 'Pay Monthly' subscription plan instead because you stream 24 /7 and know what sort of listeners to expect each month and...
  6. Support

    Displaying current album

    Hi Ben. We are afraid the code snippets can display the track and artist title but not the album name. Hope this helps 8)
  7. Support

    Unique Requests for Internet Station

    Hi there. Internet radio streams can be set to private from within a streams encoders settings (Internet Radio Encoder Software). This prevents the stream from being listed on any station directorys. Our AutoDJ system (Auto DJ) allows for the scheduling of playlists , this can then be...
  8. Support

    Shoutcast Flash Player (January 2017 Update)

    We recommend you use ffmp3 : FFMp3 :: - The Flash MP3/OGG Live Stream Player! - haXed rather than the old draft light player. Have a play with that instead.
  9. Support

    Streaming at more the one bit rate

    Most encoders (i.e. Edcast / Shoutcast DSP) allow you to connect to two (or more) servers when you are streaming. Essentially you would need more than one server to stream to (if using shoutcast). You would set two different bitrates one for each server inside the encoder settings and then...
  10. Support

    Help With Sam Broadcaster Please

    Hi there. Apologies for the delay in our reply. Are you still experiencing problems with this or did you manage to resolve the issue??
  11. Support

    How do I get a VAT invoice for my payment ?

    As of 18th of August 2011 we have been VAT registered. If you are in the UK or EU and would like a VAT receipt for any of your payments, then please send an email to vat@internet-radio.com with the following information : username / password / payment dates We will supply these to you within 2...
  12. Support

    Switching Radio Payment

    Hi Kris. Whats your account name please? Are you on the monthly subscription or the pay as you go bandwidth? We are afraid that we can only accept PayPal payments on the monthly subscription packages. We do however except Google Checkout for the 'Pay as you go' bandwidth payments. :)
  13. Support

    Streaming at more the one bit rate

    DJ's can connect to more than one server at the same time. Streaming multiple bitrates is usually achieved by either : (Simplest method) Use the encoder to encode to two servers (or mountpoints) at different bitrates while streaming live. (More advanced) A stream transcoder can pull a...
  14. Support

    Top 10 Radio Stations - October 2011

    Here is our top 10 list of popular radio stations for October 2011: 1. Dubthugz Radio 2. Nirvana Radio - Music for Meditation and Relaxation 3. PARTY VIBE RADIO: Ambient + Chill Out + Downtempo - www.partyvibe.com 4. Pigpen Radio The Sound Of Pigpen Social (Bristol, England)...
  15. Support

    a few questions

    Hi Will. A laptop and internet connection is all you will need aside from subscribing to our services. You will also require a microphone if you wish to broadcast talk shows. Yes you would be able to broadcast from anywhere that has an internet connection, our services are all web based. In...
  16. Support

    How to install FFMP3 Skins on Website

    We recommend contacting the ffmp3 site for help : FFMp3 :: - The Flash MP3/OGG Live Stream Player! - haXed 8)
  17. Support

    Server Keeps Stopping - Prestongrange Radio

    Hi there, no we have not had any other users experiencing problems with this, nor any problems with the server? Do you think its possible one of the DJ's may have switched this of in error perhaps? Please keep an eye on this and do let us know if you have any further problems with this :)
  18. Support

    Blocking Listeners/Rippers on ICECAST

    Unfortunately not no. Icecast doesn't have any ban/block options we are afraid.
  19. Support

    Shoutcast Flash Player (January 2017 Update)

    Hi there, which flash player are you using? :)
  20. Support

    radio or internet time

    We recommend using a currency converter: Currency Converter - Google Finance :)
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