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They are tuned in via Winamp, so this looks normal to us. They have only been tuned in for just under two hours so it's likely they just genuinely enjoy listening to your station. It's probably not a good idea to just keep banning any listeners that are tuned in for a few hours at a time. This...

Hi Chris, Yes a file from your interval playlist will be played (as per your settings) regardless of what type any other active playlist is.

Here is our top 20 list of popular radio stations for October 2018: 1. Smooth Jazz Florida 2. Majestic Jukebox Radio #HIGH QUALITY SOUND 3. Box UK Radio danceradiouk 4. Dance UK Radio danceradiouk 5. 6. Classic Rock Florida HD 7. Ambient Radio .org - Deeply Beautiful Chillout...

Hi Patrick, how can we help?

No problem.

Hi Martin, We've added "BASS audio library 2.4" to your server admins 'Block User Agent' list and kicked that IP. You will find the following FAQ helpful for future reference: https://www.internet-radio.com/community/threads/how-do-i-ban-ips-from-my-shoutcast-server.46/ The same principle...

We are going off-topic from this thread now, so could you please email us directly via https://www.internet-radio.com/contact/ with any questions that you have. Thank you.

The 'pay monthly' bandwidth allowances are reset on the 1st of each month. If you upgrade your server plan this doesn't reset the monthly allowance, it just adds the extra bandwidth onto the account!

Hi DestinationCaribbean, I've added the "Xtream-Codes IPTV Panel Pro" agent to your server admins user agent ban list and kicked the IP. They do not seem to have automatically reconnected so hopefully this will solve that issue now. But please do let us know should this agent appear again using...

Okay fair enough!

You're welcome.

Okay we see now, thanks. You did not mention which stream that it was so I presumed it was your original 'chillandhiphop' account which you've recently deleted! We've tried to take a look in the admin section of your server but it seems your password is different to the one saved in your...

Hi Chill & Hip Hop, It seems you have deleted this account from your reseller account?

This has been fixed now. We've responded to your email that you sent us.

Okay thanks for clarifying this. We shall take a look and see what is going on!

Great, you're welcome.

Hi Destination Caribbean, Your stream seem to be up and running fine now: https://www.internet-radio.com/station/destinationcaribbean/ So we presume that you figured out the issue. :)

Hi Beat Route Radio, we're not sure to be honest as they do not run the Centovacast control panel. Do you have access to your Icecast config file? You could perhaps ask them for some assistance with setting this up.

No problem. I can see you have enabled the feature on your account now.

The username setting should be your server accounts username, not "source". But you should be using your accounts 'Source' password. However, you are running the AutoDJ feature at present on your account. So please see the followig guide on how to override this with a live stream...