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Hi vendetta, We have no reason to conveniently "loose" such emails. But yes Grimzey has now brought this to our attention and we are currently looking at the issue with the contact form, we can see the problem now and we are working on a fix. We've have cancelled your monthly subscription for...

Hi vendetta, We have no reason to conveniently "loose" such emails. But yes Grimzey has now brought this to our attention and we are currently looking at the issue with the contact form, we can see the problem now and we are working on a fix. We've have cancelled your monthly subscription for...

Hi houseradio, Yes we are aware that shoutcast.com have recently changed the way in which this all works with their authhash settings and it now requires your server account to be running their very latest version of Shoutcast v2.6 which we do not run at this time here on our servers (which is...

Hi houseradio, Yes we are aware that shoutcast.com have recently changed the way in which this all works with their authhash settings and it now requires your server account to be running their very latest version of Shoutcast v2.6 which we do not run at this time here on our servers (which is...

Hi gulbis37, Which link exactly are you pasting into Facebook etc? It sounds as though you are sharing your stream URL of http://uk1.internet-radio.com:8240/ Your stream will not playback directly in Facebook or Twitter anyway, so you should be sharing your stations start page URL of...

Hi Grimzey, Thanks for getting in touch, we have unfortunately not received any emails from you about this for some reason? I've now cancelled your monthly subscription and account for you and I'll get the latest charge refunded back to you. Thanks for your custom and all the best!

Hi KZK101, I'm sorry to hear that you had this issue but I'm pleased it seems to have resolved itself now. We'll take a look and see what may have caused this to happen!

Thanks, we have now cancelled your monthly subscription payments for you. Strangely we still never received any email from you about this?

Hi Chris, We'll respond to the email that you have sent us.

Hi rauldjslow, I'm sorry to say that we have never received any emails from you this week? Could you please use the following contact form to let us know your account username and we'll get this cancelled for you. https://www.internet-radio.com/contact/ Thank you.

Hi, Yes I can see this listener, I can also see their IP of 37.71.242.81 in the listener stats so I'm not sure why you cannot see this? They are tuned in via Mozilla rather than with a stream ripper so it's hard to say for sure but that is an unusual length of time to be connected for. You can...

Hi Richbee, As VST's require a DAW to be run you would need something stand alone or an encoder that has this built in. T-racks is the only standalone compressor/limiter that I can think of from the top of my head at the moment. https://www.ikmultimedia.com/

No problem at all. Please keep us updated.

Hi kzk101, I've recreated the account again for you on our us5 server this time (port 8311) and this seems to have corrected the issue. I've tested the control panel upload and that worked as it should (I've also copied over your AutoDJ files for you). So fingers crossed this time, please let...

Hi KZK101, I'm sorry to hear that the issue has returned. This does not appear to be affecting any other accounts so it's hard to say why this is just happening with your account in particular. I tested a file upload myself and got the same timeout error. But I cleared my browsers cookies and...

No problem at all. :)

Hi Kzk101, I have now fixed this problem for you. I had to delete the account and then manually recreate it again but I've tested the control panel upload and this is now working as it should. I backed up and copied back all of your AutoDJ files, however unfortunately it's not possible to back...

Thanks for the information. Our techie is looking into this for you and we shall get back to you as soon as possible.

Hi KZK101, Sorry to hear that you are having problems with this. I just tested uploading a file and got the same timeout error, so we will need to take a look into this for you. In the mean-time you can still upload your files via FTP transfer instead, your settings for this can be found...

https://www.internet-radio.com/contact/