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  1. Support

    Shoutcast Flash Player (January 2017 Update)

    (January 2017 Update) Unfortunately Minicaster Shoutcast Flash Player is now no longer available. We now recommend that you download and install the free and open source jPlayer instead. jPlayer supports the following platforms and browsers: Windows: Chrome, Firefox, Internet Explorer...
  2. Support

    Write us a Testimonial

    We are looking for testimonials to add to the site. Some examples can be found here : Internet Radio Server Testimonials We will link to your website if we use your testimonial. Please let us know your username and website address (if you have one) in the post so we know who you are. Many...
  3. Support

    Setting up the Auto DJ (Centova Cast v2)

    The AutoDJ feature gives you the ability to upload your music to your server and have the server broadcast your station 24 / 7. Make sure your mp3's are the same bitrate. All your mp3's must have the same bitrate / samplerate / channels otherwise your listeners will have a problem as most...
  4. Support

    My Radio is Buffering / Skipping

    This is a problem which a very small portion of streamers occasionally have. Its usually related to poor connectivity between the DJ (source) and the server. We actively monitor our own servers with network latency tools to ensure there is no problem our end. Close bandwidth hungry programs...
  5. Support

    Broadcast over a WiFi connection

    We seriously recommend you use a wired (cable) connection when broadcasting your radio show. This is because wireless internet is susceptible to interference from devices like microwaves, cellphones and various other devices. This can cause you to loose packets when streaming leading to skipping...
  6. Support

    Radio Station Promotion

    Promoting a radio show is important to gain a good number of listeners. Making a stream public (having it listed on other radio directory sites) will bring in some listeners its best to promote it in other ways as well. Here are a few ways to get the listeners to tune in : Internet Radio...
  7. Support

    Configuring the 'Shoutcast Source DSP' plugin for Winamp

    This following guide explains how to broadcast using Winamp and the SHOUTcast DSP Plugin to your Shoutcast Server. Downloading 'Winamp' and the 'SHOUTcast DSP Plugin': First, download and install Winamp Next, install the SHOUTcast Source DSP plugin Configuring 'SHOUTcast Source DSP': Once...
  8. Support

    We need your feedback!

    We are always looking to improve our websites and we need you to let us know your feedback. These can be bugs, feature requests or anything about the site that makes you :) or :(.
  9. Support

    Introduce Yourself

    Hi, Im 'Support'. Im not real. 8) I exist in far away tubes inside the internet cloud. ;) I can help you with your support queries and make your radio station better. :nerd: Once registered you can start a thread and contribute to the forum. While you are here why not tell us a little about...
  10. Support

    Can i change my Bitrate / Listener settings ?

    Yes you can! All of our new server plans come with at least 500 listeners on our 'Pay As You Go' plan and 1000 listeners on our 'Pay Monthly' plans. But should you still require this to be increased you can have this set to any capacity that you like. If that's the case then please just contact...
  11. Support

    Do I need a license ?

    We do not provide licenses with our servers. If you plan on playing copyrighted material which you do not have permission from the copyright owner then you should have a license. Licensing differs between countries so if you live outside the UK or plan on broadcasting outside the UK then you...
  12. Support

    New Internet Radio Forum

    We have released a new Internet Radio forum to enable us to offer more support for our users. If you have any questions or need support then please use this to search and post for any help you may need. We have also setup areas for frequently asked questions and guides which will act as a...
  13. Support

    Server and Forum Passwords are different

    We run seperate systems for your radio control panel and this forum. As such they can both have different usernames and passwords. Both systems have mechanisms for your to retrieve forgotten passwords automatically from their login pages if your forget one or the other.
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