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It's back online : https://www.internet-radio.com/station/megatoncafe/ Apologies it took longer than expected. The file transfer was slower than I anticipated and there's a bug in Centova's backup system which didn't create the necessary directory to hold Liquidsoap's socket file. I'll be...

I'm having a few issues liquidsoap (the encoder). Please bear with me while I try and diagnose the issue.

Files have been copied. It took a little longer than expected but we're just updating the media library now then we'll bring the server back online. Yep just login exactly as before.

The migration is complete and we're just waiting for the media to copy across then we'll bring the server back online. The new hostname is us2.internet-radio.com and the new port is 8443.

Servers backed up and we're bringing it down to do the migration now.

Great. Sorry for the delay. I've assigned you a slot of 3pm GMT on Friday which is 11am Eastern Time. We'll send you an email once it's complete with the new hostname and port although you'll be able to also get these by logging into your control panel exactly the same as before.

It is indeed, as it occurs randomly and with no hints in any logs which just makes it all the more difficult to pin point the cause. Yes, only the hostname and port would change as we can perform a full account backup and restore which would keep all your settings, playlists, autodj files and...

Firstly, really sorry about this. I'll try and explain what's happening. us1 has a very odd issue that's causing it to randomly crash. Our hardware providers claim it's a software issue and our software providers (Centovacast) reckon it might be related to a bug in the ices-cc encoder which they...

Ahh we see. From a technical point of view if your app really is connecting to the server and streaming your radio then you should be seeing it in the access log files. Please check your access log files in centovacast for a connection from your app. Are you seeing one ? The centovacast reports...

Just to let you know that we've updated our broadcaster terms and conditions. Please take the time to read them here : https://www.internet-radio.com/terms/broadcaster/. We also have updated our End User Terms and Conditions, Acceptable Use Policy and Privacy Policy which you should also read...

We totally agree that 10 hours a long time and not normal. All we can do is apologise profusely and assure you that changes have been made so this situation doesn't happen like this again. We've never had a server crash this way before so we've updated our procedure to cater for it just in case...

Good afternoon. It's been like this for a while now and we have it listed in our bug tracker but haven't got around to it yet. The reason it hasn't been fixed earlier is because it requires a major rewrite of our genre's system which will take a while. In the meantime we have made a temporary...

We've had a look through the log files and it appears the server crashed just after 22:08:24 GMT yesterday (7th June). The reason for the crash is unclear and we haven't seen this happen before. We are monitoring for this sort of unusual behaviour as of now so we will be alerted sooner if this...

Apologies for the issue. This does not appear to be a DDOS attack. The server is up but networking is down for some reason. As advised from the data centre we have issued a reboot and this has bought the machine back online. We're investigating the cause at the moment. Normally we would have...

New interim build updated. Changes:

Hi Yimago 1. Yes you can change no problem. Just have a go, it works. 2. Not as far as we know no. 3. As far as we know Centova Cast (or shoutcast v1 for that matter) doesn't give this information unfortunately. You might like to raise the question in the centova forums for a definitive answer...

Hi DolbyNR The FAQ you linked to is for Centovacast version 2. We run the latest Centovacast version 3. Either way I don't think it helps you do what you want. Have you looked at setting up a DJ account for each user. This has the option for a private ftp folder for each DJ linked to the auto...

We have just updated all servers to the latest Centova Cast v3.2.5. Here's the summary : http://forums.centova.com/index.php?topic=1685.new;topicseen#new

We're pleased to say that uk1 is back online. Apologies once again for the issue. We've received an update from our host too :

Apologies for the issue. We've received the following message from our provider : We have no idea why the uk1 server is being targeted by a DoS attack but we've asked for it to be re-assessed so the server can be brought back online ASAP. We'll keep you updated here in this thread. Apologies...