Cannot access server administration

[dazzab01]

Hi, every time i click on server administration it just comes up with code 403, forbidden. Please help.

 

[Support]

Whats your account name please? We shall take a look for you.

 

[dazzab01]

Whats your account name please? We shall take a look for you.

Hi, thanks. Same as on here, dazzab01.

 

[Support]

Strange? It works just fine for us in several different browsers!

Try clearing your browser cache or using a different browser as it is working fine.

 

[dazzab01]

Strange? It works just fine for us in several different browsers!

Try clearing your browser cache or using a different browser as it is working fine.

I have done that and used a different browser but still can't access it.

 

[Support]

That's odd? As it definitely works. You are offline at the moment, perhaps try it again today and see how you get on?

 

[dazzab01]

Have tried again today and still can't access it.

 

[Support]

Your stream is offline again. Please let us know when you are back online and we shall test this again for you.

Are you able to tune into the stream / access your startpage OK?

Have you tried testing it on another machine at all or perhaps even at a different location?

 

[dazzab01]

I tried it on another machine a few days ago and it did not work. Tried it at another location and it worked.
Have just tried from my location today and it is back up and running.

 

[Support]

I tried it on another machine a few days ago and it did not work. Tried it at another location and it worked.
Have just tried from my location today and it is back up and running.

Great, we are pleased this is working for you now.