Why is no web player available?

[More Support]

Usually this error occurs because the radio station you are trying to listen to is running on an unencrypted port (not 443). This is quite common and it's not technically necessary for radio stations to be encrypted but nowadays web browsers like Chrome and Firefox have started disallowing unencrypted content to be shown in an otherwise encrypted website (like ours, https://www.internet-radio.com).

We have a few solutions for you right now:

• Open the Chrome web browser and enter our website URL and then click on the padlock icon to the left of the URL box and then from the drop down menu select the 'Site Settings' option, you can then scroll down to the 'Insecure content' option at the bottom of the page and select 'Allow', this will create an exception for our website and allow you to continue using the player as before.
• Please see the following post from our forum member @RadioBoy4Life to allow the same permissions in Firefox.
• Just use the external player links instead of the web the embedded web player. We recommend installing VLC and using the .PLS playlist links to play the station from within VLC instead of on the web page.
• Use the unencrypted version of our site: http://www.internet-radio.com. When browsing any unencrypted site you shouldn't enter any sensitive information. Disabled temporarily.

Here's a link to the original bug report and forum thread on the issue.

If you have any questions please let us know below:

 

[radioangelus]

Hi,
I have read the solutions but none of them solved my issue. We can not tell all the users to use Firefox or to use VLC
Whether Firefox or google chrome you have to make sure that your player is compatible with all the browser when they press on play button. This situation is affecting seriously our traffic and users are complaining everyday.
Please we need a better solution which will not involve the user to take any action. I mean like it was before.

 

[More Support]

Hi,
I have read the solutions but none of them solved my issue. We can not tell all the users to use Firefox or to use VLC
Whether Firefox or google chrome you have to make sure that your player is compatible with all the browser when they press on play button. This situation is affecting seriously our traffic and users are complaining everyday.
Please we need a better solution which will not involve the user to take any action. I mean like it was before.

As you're hosted with us we provide you with a https stream for your station. It's available in your control panel here: https://control.internet-radio.com:2199/client/index.php?page=quicklinks

For your station in particular the https stream is as follows: https://uk7.internet-radio.com/proxy/radioangelus?mp=/stream

You could then use the following code on your website instead of the centovacast snippet you currently use:

<audio controls="true" preload="none">
<source src="https://uk7.internet-radio.com/proxy/radioangelus?mp=/stream" type="audio/mp3">Your browser does not support the audio element.
</audio>

 

[radioangelus]

This one solved my issue many thanks support